TECHNICAL SERVICE RESPONSIBLE - TRANSPORT REFRIGERATION

With us, you will find opposites that attract: A global group for innovative heating, ventilation, refrigeration and air-conditioning systems, where you are on a first-name basis across all hierarchies. A stable employer, alongside of whom you can develop yourself dynamically. With cultural diversity instead of simplicity. Where you can not only have really good ideas, but can also implement them.

Daikin CEE - Transport Refrigeration operates in Austria, Romania, Bulgaria, Hungary, Czech, Slovakia, Slovenia, Moldavia, Serbia, Croatia, Kosovo, Bosnia Herzegovina, Montenegro, North Macedonia, Albania and overseas sales, service, business development and strategy development for road transport refrigeration units manufactured by Zanotti SpA, a subsidiary of Daikin.

We are looking for an exceptional person who will feel good with us in the position of:

TECHNICAL SERVICE RESPONSIBLE – TRANSPORT REFRIGERATION

Requirements:

• 3-5 years of experience in transport refrigeration business 

• higher technical education

• experience in international working environment 

• team leader skills 

• experience in managing a network of partners/services

• analytical thinking 

• operational excellence mind set 

• target orientated 

• strong communication skills 

• trainer ambitions 

• deep knowledge of the transport refrigeration business

• willingness to frequent business trips

• communicative knowledge of English and Polish

Your function:

You will report to Business Development Manager Transport Refrigeration Daikin CEE, will be based in Poland and your responsibilities will be as follow:

• management and development of the service network by establishing appropriate contracts, tools and processes

• responsibility for the implementation of the company's strategic goals in the area of Service

• technical Support  to service partners and development of Service Network.

• ensuring efficient customer service. Cooperation with the Spare Parts Department, monitoring parts stock availability, parts prices to provide competitive service in the market

• organization and promotion of technical product trainings for service partners and customers.

• work closely & effectively with internal teams to ensure continuous improvement of our processes, products and services.

• assessment of warranty claims and support to the central quality department by providing expert advice on product performance in the field and root cause analysis issues

We offer:

• an opportunity to work with a broad portfolio of energy efficient and technologically advanced products

• priority access to service training on new solutions

• work in a friendly, professional and dynamically developing team, where people come first

• an inspiring boss who has extensive technical and business knowledge

• work in a constantly growing company with a global reach, which is a leader in the HVAC-R industry

• a chance to constantly develop your skills

• implementation and training that will prepare you to work in this position

• medical care, life insurance, Christmas vouchers from the Social Fund, bonuses and co-financing of the Multisport card

• phone, laptop, company car with the possibility of using it for private purposes

Work schedule for this position:

Poland (DAPO)  40 % of working time

Daikin CEE – Central and Eastern Europe (DACE) 60 % of working time - travel required

Daikin Europe is a subsidiary of Daikin Industries Ltd. and the leading provider of heating, cooling, ventilation, air purification, and refrigeration technology. The company designs, manufactures and brings to market a broad portfolio of equipment, as well as tailor-made solutions for residential, commercial, and industrial purposes in Europe, Middle East, and Africa (EMEA). To date, Daikin EMEA has over 12 000 employees across more than 59 consolidated subsidiaries. It has 12 major manufacturing facilities based in Belgium, the Czech Republic, Germany, Italy, Spain, Turkey, Austria, and the UK. Our aim is to drive sustainable and effective solutions, sparking a good climate for the generations to come. And all this can only be achieved because of our People. 

Good climate starts with people 

Our employees are the beating heart of our company. At Daikin, you get to work in a positive environment backed by trust, creativity and continuous improvement. Together, we create our top-quality solutions by empowering talented teams. You will get plenty of opportunities to learn and grow. We are deeply committed to a diverse and inclusive workplace culture that reflects the communities we serve. Good climate starts with people.