IT E-Commerce Specialist

Daikin Europe NV (DENV) is a subsidiary of Daikin Industries Limited, a Japanese outstanding company and worldwide the biggest developer, producer and supplier of HVAC-R (heating, ventilation, air conditioning and refrigeration) solutions, including heating pumps and cooling technology. DENV is Daikin’s sales, R&D, and production headquarters for Europe, the Middle-East and Africa. The headquarter has Belgian offices in Brussels, Ghent and Ostend, as well as 8 production plants, 24 sales subsidiaries and offices and a whole network of independent distributors and dealers across the EMEA region. 

Our IT Center EMEA counts 3 departments: IT Planning (PLAN), IT Development (BUILD) and IT Infrastructure (RUN). Within our IT Development department, we can distinguish 2 competence centres: Madrid and Ostend. You will be part of IT Development in Madrid. The IT Development department in Madrid consists of 50 people (internal & external) and an offshore team. The group is young and dynamic with a good team spirit and open communication structure. We implement innovative IT solutions for our 7500+ Daikin colleagues all over Europe & Middle East.

Are you ready for new challenges? Do you feel like it is the moment for your next big step? Would you like to work in an international environment? We are searching for you! We are looking for a IT E-Commerce Specialist

As an IT E-Commerce Specialist, you’ll play a pivotal role in managing and enhancing the technical infrastructure behind our global e-commerce operations. This position offers the opportunity to work in a diverse, fast-paced environment, collaborating with cross-functional teams across regions to ensure the scalability, security, and optimization of our e-commerce platforms.

Which are the main functions/responsibilities of the role?

You as an IT E-Commerce Specialist will have the following responsibilities:

• Global E-Commerce Platform Administration:
  • Manage the operation and performance of our global e-commerce platforms (e.g., SAP Commerce Cloud).
  • Ensure uptime, stability, and scalability to support multiple markets and high-volume transactions.
  • Coordinate system upgrades, patches, and maintenance across regions, minimizing disruptions.
• IT Systems Integration & Architecture:
  • Lead the integration of e-commerce platforms with enterprise IT systems such as SAP S4, and global payment gateways.
  • Build and maintain scalable APIs and data pipelines for seamless communication between systems.
  • Collaborate with different countries to adapt systems to local requirements while maintaining global consistency.
• Project Management & Collaboration:
  • Drive global IT e-commerce projects, such as platform migrations, feature rollouts, and new market expansions.
  • Work with global and regional stakeholders, including marketing, logistics, and customer service teams, to align e-commerce IT strategies with business goals.
  • Prepare and maintain technical documentation for global IT operations and ensure knowledge sharing across teams.
• Innovation & Continuous Improvement:
  • Stay at the forefront of e-commerce IT trends, exploring opportunities in AI, machine learning, and automation to optimize global operations.
  • Evaluate and implement emerging technologies to enhance platform capabilities and user experience 

Which profile are we searching for? (education, background, specific knowledge required and experience)

Education and Experience:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in IT roles within e-commerce, preferably in a multinational context.

Technical Skills:

• Expertise in enterprise-grade e-commerce platforms (e.g., SAP Commerce Cloud,  Salesforce Commerce Cloud,…).
• Understanding of integration capabilities between e-commerce platform and backend tooling.
• Search configuration and indexing for e-commerce platform (Apache SOLR)
• Familiarity with global payment systems (ingenico/netopia is a plus)
• Monitoring tools for the understanding of the performance of the tool (Dynatrace)
• Experience on ERP environment ( SAP S4 / ECC ) is a plus.

Which are the main skills needed for this position?

• Exceptional problem-solving skills and a solution-oriented mindset.
• Strong communication skills to collaborate with global and multicultural teams.
• Ability to manage complex, multi-regional projects in a fast-paced , dynamic environment and adapt to changing priorities.

What can we offer?

• Great work environment!
• Homework 2 days per week
• 23 days of annual holidays + 86 hours of own affairs (more flexible as you can take hours instead of full days!).
• Lunch Tickets (Pluxee- Sodexo)
• Health Insurance
• Fruit at the office
• Office very well connected (in C/Orense)
• Challenging projects and lots of learning possibilities

Daikin Europe is a subsidiary of Daikin Industries Ltd. and the leading provider of heating, cooling, ventilation, air purification, and refrigeration technology. The company designs, manufactures and brings to market a broad portfolio of equipment, as well as tailor-made solutions for residential, commercial, and industrial purposes in Europe, Middle East, and Africa (EMEA). To date, Daikin EMEA has over 12 000 employees across more than 59 consolidated subsidiaries. It has 12 major manufacturing facilities based in Belgium, the Czech Republic, Germany, Italy, Spain, Turkey, Austria, and the UK. Our aim is to drive sustainable and effective solutions, sparking a good climate for the generations to come. And all this can only be achieved because of our People.  

Our employees are the beating heart of our company. At Daikin, you get to work in a positive environment backed by trust, creativity, and continuous improvement. Together, we create our top-quality solutions by empowering talented teams. You will get plenty of opportunities to learn and grow. We are deeply committed to a diverse and inclusive workplace culture that reflects the communities we serve.

We believe: Good climate starts with people.