Salesforce Consultant

Daikin Europe NV (DENV) is a subsidiary of Daikin Industries Limited, a Japanese outstanding company and worldwide the biggest developer, producer and supplier of HVAC-R (heating, ventilation, air conditioning and refrigeration) solutions, including heating pumps and cooling technology. DENV is Daikin’s sales, R&D, and production headquarters for Europe, the Middle-East and Africa. The headquarter has Belgian offices in Brussels, Ghent and Ostend, as well as 8 production plants, 24 sales subsidiaries and offices and a whole network of independent distributors and dealers across the EMEA region. 

Our IT Center EMEA counts 3 departments: IT Planning (PLAN), IT Development (BUILD) and IT Infrastructure (RUN). Within our IT Development department, we can distinguish 2 competence centres: Madrid and Ostend. You will be part of IT Development in Madrid. The IT Development department in Madrid consists of 50 people (internal & external) and an offshore team. The group is young and dynamic with a good team spirit and open communication structure. We implement innovative IT solutions for our 7500+ Daikin colleagues all over Europe & Middle East. 

Are you ready for new challenges? Do you feel like it is the moment for your next big step? Would you like to work in an international and young environment? We are searching for you! We are looking for an enthusiastic Salesforce Consultant.

Daikin is nowadays focused on the digitalization and innovation so needs to incorporate people with motivation, innovation skills and eager to learn. Our new colleague must be a strong presenter and facilitator of the business solutions that has as responsibility to obtain the user acceptance by understanding and delivering the right strategic vision.

Which are the main functions/responsibilities of the role?

We are searching for a professional with depth technical knowledge of salesforce architecture, ideally in the areas of Community, Field service, Scheduling of the technicians, Maintenance Contracts and analytics tools. The candidate has to demonstrate experience in planning, organizing, and conducting development projects in an innovative and dynamic environment.

The ideal candidate will be passionate about simple and elegant as much as possible standard solutions and focus on improving performance.

• Instil best practices for development and documentation, assure designs meet requirements, and deliver high-quality work on tight schedules.
• Communicate with business, understands the process, and proposes good solutions going to an global proposals for all the affiliates.
• Coordinate the collaboration with other departments and subcontractors; work closely with engineers to architect and develop the best technical design and approach.
• In order to identify the IT needs of an enterprise, you are expected to interview and collaborate with the different departments of business.
• You are responsible for developing distributed system architecture and system integration.
• It will be also part of your work to prepare budget for the design and execution of IT solutions.
• You should ensure that technical and business components of the project are in harmony to meet the needs of the enterprise.

Which profile are we searching for? (education, background, specific knowledge required and experience)

• You must have a minimum of Bachelor´s degree in Engineering, IT or Economy.
• Experience in Agile and Scrum methodology in Project Management is a plus.
• You should have at least 3-5 years of experience in similar roles, working experience as Salesforce developer providing customization, development, enhancement and support for Saleforce.com CRM Applications.
• Ideally knowledge in Field service, Interface (web-service, relay server).
• Should have hands on development experience with Apex, Visual Force pages design, Triggers, test class definition…
• Should have thorough understanding of configuration options
• Other knowledges related to CRM tools, SAP integration is a plus.

Which are the main skills needed for this position?

• You have strong analytical skills.
• Time Management and Organization skills: To be able to deliver projects within stipulated time, You are usually required to have sound time management skills. They ought to be good at planning and organizing projects as well.
• Good communication skills.
• High level of English is mandatory. ç

What can we offer?

• Great work environment!
• Homework 2 days per week
• 23 days of annual holidays + 86 hours of own affairs (more flexible as you can take hours instead of full days!).
• Lunch Tickets (Sodexo)
• Health Insurance
• Fruit at the office
• Office very well connected (in C/Orense)
• Challenging projects and lots of learning possibilities

Daikin Europe is a subsidiary of Daikin Industries Ltd. and the leading provider of heating, cooling, ventilation, air purification, and refrigeration technology. The company designs, manufactures and brings to market a broad portfolio of equipment, as well as tailor-made solutions for residential, commercial, and industrial purposes in Europe, Middle East, and Africa (EMEA). To date, Daikin EMEA has over 12 000 employees across more than 59 consolidated subsidiaries. It has 12 major manufacturing facilities based in Belgium, the Czech Republic, Germany, Italy, Spain, Turkey, Austria, and the UK. Our aim is to drive sustainable and effective solutions, sparking a good climate for the generations to come. And all this can only be achieved because of our People.  

Good climate starts with people. 

Our employees are the beating heart of our company. At Daikin, you get to work in a positive environment backed by trust, creativity, and continuous improvement. Together, we create our top-quality solutions by empowering talented teams. You will get plenty of opportunities to learn and grow. We are deeply committed to a diverse and inclusive workplace culture that reflects the communities we serve. Good climate starts with people.