Project Lead - Service Business Expansion

Daikin Europe NV (DENV) is a subsidiary of Daikin Industries Limited, a Japanese outstanding company and worldwide the biggest developer, producer and supplier of HVAC-R (heating, ventilation, air conditioning and refrigeration) solutions, including heating pumps and cooling technology.

DENV is Daikin’s sales, R&D, and production headquarters for Europe, the Middle-East and Africa. The headquarter has Belgian offices in Brussels, Ghent and Ostend, as well as 8 production plants, 24 sales subsidiaries and offices and a whole network of independent distributors and dealers across the EMEA region.

The service and solution department
Our market and our customers’ expectations are rapidly changing. Today, clients deserve a premium service experience to complement top air-conditioning and heat pumps. Supporting Daikin EMEA in this shift towards being a premium service provider, is what lies at the heart of our Service & Solution department. To further shape and develop Daikin’s Services business, we are looking for a Business Development Officer. This is a multi-faceted business function in collaboration with international stakeholders. Our EMEA headquarters are located in Brussels and Ostend, but through our sales network we have an extensive presence throughout Europe, Africa and the Middle East.
In this role, you will be the key between our local organizations across EMEA and the headquarter in Belgium to ensure we are delivering proactive, professional and efficient services to all clients. You will help the local sales organizations in driving the growth by co-developing market strategies and challenging these where needed. You will become the go-to expert for Proactive HVAC services including lifetime maintenance & overhaul programs.

This appeals to you?

• Team up with Product Development and Sales on the product launch and market strategy, ensuring the service succeeds when released.
• Collaborate with local service and sales organisations in projects to grow and expand services in their region and build a trusted relationship.
• Follow-up various projects relevant to your domain. Discuss with Operations, Legal, IT and other departments to clarify all aspects of a project.
• Create presentations, leaflets, and training materials to promote new offerings and persuade both internal and external stakeholders.  
• Train local teams on developing Proactive HVAC services such as maintenance.
• Help to develop annual budgets and action plans.
• Support the creation and improving sales & reporting tools.

This is you?

• University / college degree with a technical orientation.
• Between 5 and 7 years of relevant professional experience within project management, business development, product management or related fields in a B2B environment.
• Strong verbal and written communication in English. Comfortable with presenting complex topics.
• Strong customer and problem-solving mindset with a ‘can-do’ attitude. 
• Stimulated by new challenges, with a willingness to develop knowledge on HVAC services business.
• Enjoy operating independently, while remaining connected to your team and several internal teams.
• Located in the EMEA headquarter in Brussels and flexible to travel (up to 10-15%).

Daikin Europe is a subsidiary of Daikin Industries Ltd. and the leading provider of heating, cooling, ventilation, air purification, and refrigeration technology. The company designs, manufactures and brings to market a broad portfolio of equipment, as well as tailor-made solutions for residential, commercial, and industrial purposes in Europe, Middle East, and Africa (EMEA). To date, Daikin EMEA has over 12 000 employees across more than 59 consolidated subsidiaries. It has 12 major manufacturing facilities based in Belgium, the Czech Republic, Germany, Italy, Spain, Turkey, Austria, and the UK. Our aim is to drive sustainable and effective solutions, sparking a good climate for the generations to come. And all this can only be achieved because of our People. 

Good climate starts with people 
Our employees are the beating heart of our company. At Daikin, you get to work in a positive environment backed by trust, creativity and continuous improvement. Together, we create our top-quality solutions by empowering talented teams. You will get plenty of opportunities to learn and grow. We are deeply committed to a diverse and inclusive workplace culture that reflects the communities we serve. Good climate starts with people.