Service Partner Network Coordinator

With us, you will find opposites that attract: A global group for innovative heating, ventilation, refrigeration and air-conditioning systems, where you are on a first-name basis across all hierarchies. A stable employer, alongside of whom you can develop yourself dynamically. With cultural diversity instead of simplicity. Where you can not only have really good ideas, but can also implement them.

If you‘re interested in…

• building, developing and managing a nationwide Service Partner Network,
• identifying, selecting and onboarding new service partners to support business growth,
• working closely with partners to ensure service capacity, technical competence and nationwide coverage,
• driving partner performance through reviews, training initiatives and continuous improvement plans,
• coordinating contract negotiations, renewals and partner development activities
• collaborating with Service, Sales, Technical Support, Logistics and HQ teams across an international organization,
• contributing to operational excellence, customer satisfaction and service quality improvements,
• playing a key role in preparing the network for seasonal demand and future business needs.

And you bring along…

• a Technical University degree or equivalent experience
• 3-5 years of experience in Service Operations, Partner Management, Business Development, Project Management or a similar role
• strong communication, relationship-building and negotiation skills
• a structured and proactive approach to problem solving
• an analytical mindset with the ability to turn insights into actions
• the ability to work independently while collaborating effectively across teams
• good knowledge of English and MS Office
• experience within technical service organizations is considered a plus.

If you answer all with yes then we should meet!

As a Service Partner Network Coordinator, you will play a central role in developing and strengthening Daikin's service partner network across Romania. You will work closely with internal and external stakeholders to ensure the right service coverage, partner capabilities and operational readiness needed to deliver an outstanding customer experience. 

You will be responsible for creating strong partnerships, supporting partner development, monitoring performance and contributing to continuous service improvement initiatives across the country.

Daikin Europe is a subsidiary of Daikin Industries Ltd. and the leading provider of heating, cooling, ventilation, air purification, and refrigeration technology. The company designs, manufactures and brings to market a broad portfolio of equipment, as well as tailor-made solutions for residential, commercial, and industrial purposes in Europe, Middle East, and Africa (EMEA). To date, Daikin EMEA has over 12 000 employees across more than 59 consolidated subsidiaries. It has 12 major manufacturing facilities based in Belgium, the Czech Republic, Germany, Italy, Spain, Turkey, Austria, and the UK. Our aim is to drive sustainable and effective solutions, sparking a good climate for the generations to come. And all this can only be achieved because of our People. 

Good climate starts with people

Our employees are the beating heart of our company. At Daikin, you get to work in a positive environment backed by trust, creativity and continuous improvement. Together, we create our top-quality solutions by empowering talented teams. You will get plenty of opportunities to learn and grow. We are deeply committed to a diverse and inclusive workplace culture that reflects the communities we serve. Good climate starts with people.