SAP Access Management Specialist

Date: 11 May 2024

Location: Madrid, M, ES

Company: Daikin Europe NV

Daikin Europe NV (DENV) is a subsidiary of Daikin Industries Limited, a Japanese outstanding company and worldwide the biggest developer, producer and supplier of HVAC-R (heating, ventilation, air conditioning and refrigeration) solutions, including heating pumps and cooling technology.  
DENV is Daikin’s sales, R&D, and production headquarters for Europe, the Middle-East and Africa. The headquarter has Belgian offices in Brussels, Ghent and Ostend, as well as 8 production plants, 24 sales subsidiaries and offices and a whole network of independent distributors and dealers across the EMEA region. 

Our IT Center EMEA counts 3 departments: IT Planning (PLAN), IT Development (BUILD) and IT Infrastructure (RUN). Within our IT Development department, we can distinguish 2 competence centres: Madrid and Ostend. You will be part of IT Development in Madrid. 

The IT Development department in Madrid consists of 50 people (internal & external) and an offshore team. The group is young and dynamic with a good team spirit and open communication structure. We implement innovative IT solutions for our 7500+ Daikin colleagues all over Europe & Middle East. 

The department

The Authorization Office team is part of the Corporate Planning department. Corporate Planning is the financial controlling department and supports top-management decision making in the Daikin Europe Group. As the Daikin Group is listed on the Japanese stock exchange, the Group has the obligation of being compliant with relevant internal controls legislation, in particular so-called Japanese SOX (JSOx). The Authorization Office team is supporting the group headquarter and affiliates with the implementation and monitoring of internal control dispositive, including Segregation of Duties in the common SAP ERP. 

Authorization Office cooperates closely with Internal Audit, Business Process Owners and IT in Daikin Europe NV. There is also a close working relation with the Internal Control.


Function description

The Group uses SAP as main ERP system throughout the EMEA Region and for all the main processes (more than 6000 users, 100 key users, 70 business owners). The system management, including the authorization set up, is centralized in IT EMEA department, located in Madrid.
The Authorization Office safeguards the business interests and compliance requirements related to SAP authorizations for the Daikin Group. The main mission of the Authorization Office is to limit the Segregation of Duties (SOD) conflicts and critical or confidential accesses assigned to users in the group in SAP, and reducing the inherent risk created by those accesses by supporting the business with the implementation of mitigating controls.


Key responsibilities of the SAP Access Management Specialist:

  • Daily (expertise) activities and collaboration with the IT Authorization team during the implementation of the required changes

Gaining and building expertise on Daikin SAP authorization concept, i.e. company structure and its impact on role domains, user groups and user IDs. 
From a business point of view, analysing SAP authorization changes, raised due to change requests and projects, making sure it is in line with Daikin authorization & SOD concepts.
Gathering and sharing business insight, support solutions for SAP authorization incidents.

Assess and update the Daikin business and technical SOD ruleset impact of the concept change.


  • Monitoring and controlling activities

Being involved in “complex” user SAP authorization requests where SOD check and conflicts removal is required.
Maintaining GRC master data (update of Role Owners and Risk Owners master data etc.), performing periodic SOD runs.
Designing and implementing regular checks on the authorization concept and user access to ensure Segregation of Duties, e.g.

  • create/update dashboard and reporting to analyse and determine the root cause of the evolution of SOD conflicts assigned and mitigated in the group
  • detection of authorization changes impacting the SOD ruleset, without approval,
  • follow-up on periodic controls such as SOD conflicts review and user access reviews,
  • periodically review and adjust the Technical SOD ruleset to ensure it is in line with the Business ruleset. Also create change requests to correct the SAP concept in order to better segregate the accesses


  • Support with re-designing/improving procedures involving SAP auth.

Maintaining documentation related to SAP auth. processes for projects, Business ruleset change, maintenance of GRC master data, execution of detective control like user access review and SOD review, etc.…
Based on best practices, continuously improving procedures and guidelines.
Sharing knowledge with key actors in the authorisations processes (Authorization Key users, Risk Owners, …).


Required profile and skills:

  • Master degree in IT authorizations;
  • Solid analytical capabilities and affinity with business process;
  • Critical mind set;
  • Ability to work independently
  • Quick learner
  • Self-management and decision making, with initiative for continuously improving both business and technical knowledge;
  • Communication skills:
    • Ability to form and maintain good relationships with a large number of business and technical stakeholders across all affiliates;
    • Professional and diplomatic;
    • Fluent in English;
  • Knowledge of SAP authorizations, including FIORI authorization set up
  • Knowledge of SOD concept is a plus
  • Knowledge of SAP GRC or other risk & compliance tools is a plus
  • Proficiency with MS Excel is a plus

Daikin Europe is a subsidiary of Daikin Industries Ltd. and the leading provider of heating, cooling, ventilation, air purification, and refrigeration technology. The company designs, manufactures and brings to market a broad portfolio of equipment, as well as tailor-made solutions for residential, commercial, and industrial purposes in Europe, Middle East, and Africa (EMEA). To date, Daikin EMEA has over 12 000 employees across more than 59 consolidated subsidiaries. It has 12 major manufacturing facilities based in Belgium, the Czech Republic, Germany, Italy, Spain, Turkey, Austria, and the UK. Our aim is to drive sustainable and effective solutions, sparking a good climate for the generations to come. And all this can only be achieved because of our People.  

Good climate starts with people. 

Our employees are the beating heart of our company. At Daikin, you get to work in a positive environment backed by trust, creativity, and continuous improvement. Together, we create our top-quality solutions by empowering talented teams. You will get plenty of opportunities to learn and grow. We are deeply committed to a diverse and inclusive workplace culture that reflects the communities we serve. Good climate starts with people.