Logistics Specialist Claims

Entity:  Daikin Europe Business Support
Job Category:  Supply and Logistics

Warsaw, PL

Job Requisition ID:  1340

Daikin Europe NV (DENV) is a subsidiary of Daikin Industries Limited, a Japanese multinational and worldwide the biggest producer and supplier of HVAC-R (heating, ventilation, air conditioning and refrigeration) solutions, including heating pumps and cooling technology.
DENV is Daikin’s sales, development, and production headquarters for Europe, the Middle-East and Africa  comprising headquarter offices in Brussels and Oostende, 8 production plants, 24 sales subsidiaries and offices and a whole network of independent distributors and dealers across the EMEA region.
Daikin Europe Business Support (DEBS) is a branch of DENV located in Warsaw. As a competency center we aim at being one of the driving forces behind the processes transformation: optimization, standardization and automation in the areas of supply, service, master data, controlling, financial reporting and HR.



Your responsibilities

Supply Administration Coordinator (Claims)
As a dynamic Logistics Officer, you are responsible to execute, support and monitor a variety of logistical activities that are related to the Daikin Europe distribution of air conditioning, heating and accessories via various warehouses located in the EMEA region. This includes (but is not limited to) inventory follow-up, cost-follow-up transport related monitoring, inbound and outbound administration, follow-up priority shipments/containers. Your role in the logistics claims section also requires handling and management of various logistical issues, transportation tests, special deliveries, insurance files, etc. in order to ensure that Daikin Europe fulfils its commitments towards our international customers and distributors. Keeping a close eye on the key-values of logistics:  "accuracy, transparency & quality" , you will assist in making up and  analysing a variety of periodic reports and controls and take appropriate countermeasures in a wide range of areas.



Our requirements

The ideal candidate for this function has an economic bachelor degree, preferably with 1 to 3 years of experience in a similar (logistical) function. Knowledge of Inco-terms and logistical processes are a plus. You have affinity to work in an administrative environment. You easily communicate with different parties (external providers, international colleagues, etc.) and are able to work effectively in a team. You have strong analytical skills and are able to detect and solve problems quickly and independently. A good command of English (and preferably other European languages) is essential, next to good computer skills (SAP knowledge is a plus).


  • Customer service experience.
  • Ability to work in a fast paced, performance based environment
  • Good coordination & ability to prioritize tasks
  • Ability to communicate at different levels  (communication with Warehouses, Transport companies, Insurance Companies and End Users. )
  • Eye for detail
  • High customer service orientation
  • Good problem solving as well as organizational skills
  • Ability to both work effectively in a team and independently
  • Excel: basic
  • Practical experience in a similar position is a must




What we offer

  • Professional development in a fast-growing branch of an international manufacturing and trading company
  • Annual performance bonus based on performance appraisal
  • Christmas bonus
  • Health insurance (your contribution is only 1 PLN/month)
  • Group Life and Disability Insurance (your contribution is only 1 PLN/month)
  • Sports and culture card with Kafeteria system (your contribution is only 13 PLN/ month)
  • Business travel insurance (occasional trips to Belgium will be required)
  • Team and integration budget
  • Flexible start time, between 7:30 and 10:00 am
  • Discount on Daikin products (50-55%)
  • Access to internal training platform
  • English language classes





Daikin Europe is a subsidiary of Daikin Industries Ltd. and the leading provider of heating, cooling, ventilation, air purification, and refrigeration technology. The company designs, manufactures and brings to market a broad portfolio of equipment, as well as tailor-made solutions for residential, commercial, and industrial purposes in Europe, Middle East, and Africa (EMEA). To date, Daikin EMEA has over 12 000 employees across more than 59 consolidated subsidiaries. It has 12 major manufacturing facilities based in Belgium, the Czech Republic, Germany, Italy, Spain, Turkey, Austria, and the UK. Our aim is to drive sustainable and effective solutions, sparking a good climate for the generations to come. And all this can only be achieved because of our People. 


Good climate starts with people 
Our employees are the beating heart of our company. At Daikin, you get to work in a positive environment backed by trust, creativity and continuous improvement. Together, we create our top-quality solutions by empowering talented teams. You will get plenty of opportunities to learn and grow. We are deeply committed to a diverse and inclusive workplace culture that reflects the communities we serve. Good climate starts with people.