Credit Manager

Daikin Middle East & Africa (DAME) is a subsidiary of Daikin Industries Limited, a Japanese outstanding company and worldwide the biggest developer, producer and supplier of HVAC-R (heating, ventilation, air conditioning and refrigeration) solutions, including heating pumps and cooling technology.

DAME is Daikin’s Middle East and Africa regional HQ. The regional has headquarter in Dubai and other offices in Abu Dhabi, Cairo (Egypt), Riyadh (Saudi Arabia), Jeddah (Saudi Arabia), Qatar as well as 2 production plants, and 2 sales subsidiaries and offices and a whole network of independent distributors and dealers across the MEA region.

Job Requirements:

Experience & Knowledge:

• Develop and maintain local credit policies and procedures pertaining to billing, collections, credit cards, inquiries, and cheque cashing.
• Conduct thorough investigations on all billing requests and serve as the final authority on credit approvals.
• Collaborate with the Credit Controller to review accounts overdue by 30 days and devise collection strategies in line with corporate guidelines.
• Conduct audits on in-house accounts to ensure compliance with credit policies and assist in collection efforts when required.
• Evaluate credit requests and approve or deny them based on established credit policies, communicating decisions to relevant managers.
• Ensure adherence to advance deposit policies and maintain a flexible work schedule to fulfill job responsibilities effectively.
• Demonstrate a comprehensive understanding of corporate credit and receivables policies and commit to their implementation.
• Work diligently to pursue and recover delinquent accounts, following prescribed procedures outlined in the Policy and Procedures Manual.
• Report the status of uncollectible accounts to the Controller and refer delinquent accounts to collection agents as necessary.
• Ensure timely and accurate billing of current and past due accounts, documenting all collection activities appropriately.
• Generate month-end accounts receivable reports.
• Prepare documentation for bad debt write-offs in accordance with established procedures.
• Maintain updated logs of collection activities for delinquent accounts and communicate regularly with all departments.
• Preserve credit histories, original credit requests, and other records for regular accounts.
• Facilitate write-offs or adjustments for uncollectible accounts with approval from Finance management.

Qualifications:

• Bachelor's degree in finance, or a related field.
• Minimum of 5 years of experience in a credit management role.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively within a team.
• Proficiency in Microsoft Excel and accounting software applications.

Skills:

• Solid MS office Skills (Advance Excel, Word and Power point)
• Communicate efficiently and effectively both verbally and in written English
• Good communication and interpersonal skills with Internal/External and Inter/Intra department
• Excellent strategic planning skills and able to interact with all levels

Personality Attributes:

• Organized

• Self-motivation
• Detail and result oriented
• Sense of urgency
• High accuracy
• High integrity and ethics

• Committed and persistent

Daikin Middle East & Africa FZE is a subsidiary of Daikin Industries Ltd. and the leading provider of heating, cooling, ventilation, air purification, and refrigeration technology. The company designs, manufactures and brings to market a broad portfolio of equipment, as well as tailor-made solutions for residential, commercial, and industrial purposes in Europe, Middle East, and Africa (EMEA). To date, Daikin EMEA has over 12 000 employees across more than 59 consolidated subsidiaries. It has 12 major manufacturing facilities based in Belgium, the Czech Republic, Germany, Italy, Spain, Turkey, Austria, and the UK. Our aim is to drive sustainable and effective solutions, sparking a good climate for the generations to come. And all this can only be achieved because of our People. 

Good climate starts with people 
Our employees are the beating heart of our company. At Daikin, you get to work in a positive environment backed by trust, creativity and continuous improvement. Together, we create our top-quality solutions by empowering talented teams. You will get plenty of opportunities to learn and grow. We are deeply committed to a diverse and inclusive workplace culture that reflects the communities we serve. Good climate starts with people.