Factory Visit Coordination

Daikin Europe NV (DENV) is a subsidiary of Daikin Industries Limited, a Japanese multinational and worldwide the biggest producer and supplier of HVAC-R (heating, ventilation, air conditioning and refrigeration) solutions, including heating pumps and cooling technology.
DENV is Daikin’s sales, development, and production headquarters for Europe, the Middle-East and Africa  comprising headquarter offices in Brussels and Oostende, 8 production plants, 24 sales subsidiaries and offices and a whole network of independent distributors and dealers across the EMEA region.
Daikin Europe Business Support (DEBS) is a branch of DENV located in Warsaw. As a competency center we aim at being one of the driving forces behind the processes transformation: optimization, standardization and automation in the areas of supply, service, master data, controlling, financial reporting and HR.

As Factory visit coordination / organiser you will be responsible for:

• • factory visit organisation 
  • Be overall coordinator & ambassador of the DENV factory visits and get involved in every aspect of the factory visit flow to ensure our customers have a flawless journey from start to finish.
  • Coordinate overall factory visits programme for all factories (nr of visits/affiliate/factory
  • Organise quarterly status reporting 
  • Visitor data accuracy and feedback
  • Keep track of booked slots for reporting and chase
  • Send out questionnaire (made by Customer Experience Team) after visitors have left.
  • Make sure to have all correct customer data available prior to their visit, including customer IDs
•  
• Budget:
  • Keep track of expenditures of Yökoso project (keep excel up to date)
  • Follow-up on invoicing, re-invoicing and payments in timely mater
• • Factory visit extension
  • Take active part in the implementation of the factory visit reservation tool to other factories
  • Coordinate the inclusion of additional factories in the Yökoso programme

Our Requirements:

• • You have a beholder degree.
• • You have good organizational & planning skills.
• • You get energy from giving support and sharing knowledge with people.
• • You can work independently & remotely, but still keep an open communication to your peers.
• • You are fluent in English, both written and verbal. Any other language is highly appreciated.
• • Above all, you are a team player

Our Offer:

• 18mc temporary contract
• Professional development in a fast-growing branch of an international manufacturing and trading company
• Annual performance bonus based on performance appraisal
• Christmas bonus
• Health insurance (your contribution is only 1 PLN/month)
• Group Life and Disability Insurance (your contribution is only 1 PLN/month)
• Sports and culture card with Kafeteria system (your contribution is only 13 PLN/ month)
• Business travel insurance (occasional trips to Belgium will be required)
• Team and integration budget
• Flexible start time, between 7:30 and 10:00 am
• Hybrid work model (2HO per week)
• Discount on Daikin products (50-55%)
• Access to internal training platform
• English language classes

Daikin Europe is a subsidiary of Daikin Industries Ltd. and the leading provider of heating, cooling, ventilation, air purification, and refrigeration technology. The company designs, manufactures and brings to market a broad portfolio of equipment, as well as tailor-made solutions for residential, commercial, and industrial purposes in Europe, Middle East, and Africa (EMEA). To date, Daikin EMEA has over 12 000 employees across more than 59 consolidated subsidiaries. It has 12 major manufacturing facilities based in Belgium, the Czech Republic, Germany, Italy, Spain, Turkey, Austria, and the UK. Our aim is to drive sustainable and effective solutions, sparking a good climate for the generations to come. And all this can only be achieved because of our People. 

Good climate starts with people 
Our employees are the beating heart of our company. At Daikin, you get to work in a positive environment backed by trust, creativity and continuous improvement. Together, we create our top-quality solutions by empowering talented teams. You will get plenty of opportunities to learn and grow. We are deeply committed to a diverse and inclusive workplace culture that reflects the communities we serve. Good climate starts with people.