Travelpool Specialist

Daikin Europe NV (DENV) is a subsidiary of Daikin Industries Limited, a Japanese multinational and worldwide the biggest producer and supplier of HVAC-R (heating, ventilation, air conditioning and refrigeration) solutions, including heating pumps and cooling technology.
DENV is Daikin’s sales, development, and production headquarters for Europe, the Middle-East and Africa  comprising headquarter offices in Brussels and Oostende, 8 production plants, 24 sales subsidiaries and offices and a whole network of independent distributors and dealers across the EMEA region.
Daikin Europe Business Support (DEBS) is a branch of DENV located in Warsaw. As a competency center we aim at being one of the driving forces behind the processes transformation: optimization, standardization and automation in the areas of supply, service, master data, controlling, financial reporting and HR.

This position is based on travelpool activities, support, organization, and follow-ups of business trips throughout the EMEA region. In detail:
-Daily review and management of incoming travel requests, using various IT tools;
-Correct and timely booking of different travel arrangements (flights, hotels, taxis, rental cars);
-Administrative follow-up of approvals for the requests;
-Ensuring that travels are properly confirmed and booked in compliance with internal procedures.
-You will be interacting closely with employees of Daikin Europe Headquarters for whom you will be managing the travels. You will discuss with the requestors their needs, propose alternative solutions and proactively think of other arrangements they might need.

In addition, approximately 10-20% of the duties will be related to supporting work of our office:
-All office supplies checks and ordering (check and order once a week)
-Communication from landlord (once a week)
-PC and other hardware ordering,
-Sccess cards (stock/configuration) - on demand
-Supplies for internal trainings (food, water, snacks etc…) - on demand

Our requirements
The role is designed for you if you are a service minded person and you really enjoy giving support to others, solving problems and looking for the best possible solution.
Bachelor degree;
-At least 1 year of experience as an assistant or in travel agency/department;
-Basic knowledge of SAP and Cytric (part of Amadeus) would be an asset;
-Fluency in English (written and spoken) is a must, as you will contact employees (mostly e-mail communication) and vendors on a daily basis;
-Fluency in Polish.

Interpersonal skills:
-strong administration and organisation skills (to keep track of the requests and organise your work);
-good communication skills: you are not afraid to ask questions/not afraid to raise concerns;
-ability to build and maintain good relationships with a large number of business stakeholders;
-time management skills: ability to organise own tasks and deadlines and prioritize tasks;
-flexibility and stress resistance: you may be dealing with changing deadlines and requests as well as with urgent requests;
-accuracy;
-good at working independently as well as in a team.

Our Offer

-Professional development in a fast-growing branch of an international manufacturing and trading company

-Annual performance bonus based on performance appraisal

-Christmas bonus

-Health insurance (your contribution is only 1 PLN/month)

-Group Life and Disability Insurance (your contribution is only 1 PLN/month)

-Sports and culture card with Kafeteria system (your contribution is only 13 PLN/ month)

-Business travel insurance (occasional trips to Belgium will be required)

-Team and integration budget

-Flexible start time, between 7:30 and 10:00 am

-Hybrid work model (2HO per week)

-Discount on Daikin products (50-55%)

-Access to internal training platform

-English language classes

Daikin Europe is a subsidiary of Daikin Industries Ltd. and the leading provider of heating, cooling, ventilation, air purification, and refrigeration technology. The company designs, manufactures and brings to market a broad portfolio of equipment, as well as tailor-made solutions for residential, commercial, and industrial purposes in Europe, Middle East, and Africa (EMEA). To date, Daikin EMEA has over 12 000 employees across more than 59 consolidated subsidiaries. It has 12 major manufacturing facilities based in Belgium, the Czech Republic, Germany, Italy, Spain, Turkey, Austria, and the UK. Our aim is to drive sustainable and effective solutions, sparking a good climate for the generations to come. And all this can only be achieved because of our People. 

Good climate starts with people 
Our employees are the beating heart of our company. At Daikin, you get to work in a positive environment backed by trust, creativity and continuous improvement. Together, we create our top-quality solutions by empowering talented teams. You will get plenty of opportunities to learn and grow. We are deeply committed to a diverse and inclusive workplace culture that reflects the communities we serve. Good climate starts with people.