Commercial Refrigeration Sales Engineer

Job Responsibilities

• Provide Commercial Refrigeration Product sales to Customers in Jeddah, Saudi Arabia
• Provide Commercial Refrigeration Turnkey Solution sales to Customers in Jeddah, Saudi Arabia
• Spot the Commercial Refrigeration projects in Jeddah and convert them to orders and revenue through support from CS, KA and Service/Equipment Sales Team
• To achieve the above perform the following:

• Understand and manage customer expectations on Commercial Refrigeration requirements keeping in mind Promptness Reliability and Kindness which is the fundamental to DAIKIN.
• Develop Commercial refrigeration dealers in Jeddah as agreed plan and KPI’s
• Promote Daikin CR products from AHT, Zanotti and AHT in addition to 3rd party equipment’s to ensure sales targets are achieved.
• Become the focal point of contact for all sales team members in Jeddah region regarding the Commercial Refrigeration products.
• Convert every lead into opportunities from customers or other sales branch team members.
• Order management and delivery in DKSA promptly and reliably keeping in mind Customer satisfaction.
• Process customer orders in CRM on time and improve customer satisfaction.
• Participate in review meetings and take note of any challenges on Commercial Refrigeration to take necessary actions.
• Achieve monthly and yearly Commercial Refrigeration billing and profit margin target for Western Region.
• Achieve Customer Satisfaction by responding to customers as per KPI guidelines.
• Prepare Monthly Reports on Commercial Refrigeration Performance adhering to deadlines
• Analyzing the business billing and invoice submission each month on all aspects and follow up with customers for payment
• Act as a custodian of customer satisfaction.
• Report on open orders, order booking for customers with evaluation.
• Close coordination with operation and execution team to achieve the billing target of Commercial refrigeration.
• Invoice Submission – prepare and submit LC / CAD/ SBLC etc. docs to finance for payment collection

Job Requirements  

Experience & Knowledge

• Knowledge of commercial Refrigeration business and customers in Jeddah.
• Customer Management
• Excellent negotiation skills
• Excellent understanding of Engineering and cost estimations.
• Excellent networking and time management skills
• Minimum 5 Years of experience
• Customer Management
• Driving license

Education

• Bachelor of Science / Engineering Graduate Degree / Marketing

Skills:

• Proficiency in English (both verbal & written).
• Strong analytical skills
• Ability to plan and lead meetings and negotiation skills.
• Proficient working knowledge of Excel, Power Point, and other Microsoft Office applications

Preferred:

• Experience with manufacturer of commercial refrigeration, contracting knowledge is an advantage

KPIs:

• Develop sales report with best reports quality
• Develop new sales channels and customer list
• keep customers satisfied and engaged with Daikin Saudi as loyal customers
• Coordinate with KA/ BD / CS team in order to achieve the best results for company
• Help and contribute AMC & OMC with service (add to you contract) or separate
• promote and support Daikin HVAC business
• report to top management about any service failures with customers
• support marketing activities and customer engagement
• Geographic coverage and follow up leads from management