Project Sales Engineer

Job Responsibilities

• Effectively match customer requirements and pain points with tailored HVAC solutions.
• Create and deliver impactful presentations and product demonstrations that clearly articulate the unique value proposition.
• Manage all technical aspects of RFPs and RFIs, ensuring timely and accurate responses.
• Handle account management activities within DKSA, maintaining strong client relationships.
• Achieve defined sales booking, invoicing, and profit margin targets.
• Proactively generate new enquiries and acquire customers, including clients, contractors, and sub-contractors.
• Review incoming enquiries and prepare comprehensive commercial and technical proposals in coordination with the applications team.
• Prepare technical selections and system designs when required.
• Follow up on technical submittals to obtain approvals from clients and consultants.
• Stay up to date with industry trends, market developments, and competitor activities.
• Lead negotiations of contractual and commercial terms with clients and stakeholders.
• Coordinate with the Service team to ensure high-quality after-sales support.
• Monitor project payment milestones and ensure timely realization of receivables.
• Communicate critical customer requirements to internal teams including development, production, and marketing.
• Maintain and update CRM records regularly; generate and submit sales reports to management.
• Conduct customer site visits for meetings, presentations, and system demonstrations.
• Collaborate with cross-functional teams to ensure seamless project execution.
• Travel within and outside Saudi Arabia to engage with key customers and stakeholders.

Job Requirements  

Experience & Knowledge

• Proven work experience as a Sales Engineer with in-depth knowledge of the HVAC industry.
• Demonstrated success in selling complex enterprise-level HVAC solutions.
• Strong ability to build and maintain long-term relationships with senior executives and key decision-makers.
• Skilled in presenting and explaining complex technical concepts in a clear and engaging manner.
• Solid technical background with hands-on experience and understanding of Chillers, Airside products, and VRV/VRF systems.
• Excellent written and verbal communication skills in both technical and commercial contexts.
• Proven track record of success in the Saudi Arabian HVAC market.
• Strong familiarity with contractual terms, commercial negotiations, and bidding procedures.
• Willingness to travel both within and outside Saudi Arabia as required.

Education

• Mechanical Engineering degree

Skills:

• Excellent written and spoken English skills
• Good communication and negotiation skills

Preferred:

• Team player
• Initiative
• Energetic
• Confident
• Result-oriented
• Drive to success.

KPIs:

• Develop high-quality sales reports that provide actionable insights and support strategic decision-making.
• Identify and cultivate new sales channels and expand the customer base.
• Negotiate favorable commercial terms to secure optimal margins while minimizing discounts.
• Ensure high levels of customer satisfaction and foster long-term loyalty to Daikin Saudi.
• Collaborate closely with Key Accounts (KA), Business Development (BD), Customer Service (CS), and Service (SVC) teams to drive performance and achieve company objectives.
• Promote and contribute to securing Annual Maintenance Contracts (AMC) and Operation & Maintenance Contracts (OMC), either as part of sales packages or as standalone agreements.
• Actively support and promote the Refrigeration business segment.
• Convert selected VRV projects from supply-only to supply and install contracts to increase revenue and service value.
• Escalate and report any service-related failures or customer dissatisfaction to top management for prompt resolution.
• Assist in marketing initiatives and customer engagement programs to enhance brand visibility and customer relationships.
• Maintain geographic coverage and diligently follow up on leads provided by management.

-