Daikin Middle East & Africa (DAME) is a subsidiary of Daikin Industries Limited, a Japanese outstanding company and worldwide the biggest developer, producer and supplier of HVAC-R (heating, ventilation, air conditioning and refrigeration) solutions, including heating pumps and cooling technology.
DAME is Daikin’s Middle East and Africa regional HQ. The regional has headquarter in Dubai and other offices in Abu Dhabi, Cairo (Egypt), Riyadh (Saudi Arabia), Jeddah (Saudi Arabia), Qatar as well as 2 production plants, and 2 sales subsidiaries and offices and a whole network of independent distributors and dealers across the MEA region.
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Job Responsibilities:
- Promote and sell Daikin A/C equipment in Eastern Province.
- Achieve sales booking, invoicing and margin target assigned by management.
- Generate new enquiries and customers (contractors and sub-contractors)
- Review enquiries, Preparing Commercial and technical offers and follow up with application team.
- Follow up on submittals for approvals from Client / Consultant.
- Familiarity with the industry trends and competition
- Negotiation of contractual/commercial terms
- Coordinate with Service team to provide After Sales support to existing customers.
- Project Payment follow up and Realization
- Bring critical customer requirements back into the development, production, and marketing processes
- Input, Monitor and Update CRM data on regular basis and prepare sales reports for the management
- Visit customer sites for meetings, presentations, and demonstrations as required.
- Coordinating with various teams to ensure smooth project execution.
- Account management within DKSA, working with Consulting sales and application team.
- Ensure payments collection on time as per agreed payment terms.
- Order management and delivery to customers promptly and reliably keeping in mind Customer satisfaction.
- Prepare Monthly Reports on Performance adhering to deadlines
- Participate in review meetings and take note of any challenges to take necessary actions.
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Job Requirements:
Experience & Knowledge:
- At least 5 years in a similar role with experience and knowledge in HVAC sector, especially applied.
- Successful track Record in KSA market and HVAC industry
- Strong experience on contractual terms & conditions
- Strong product knowledge of Chillers, Airside products, knowledge in VRV/VRF is a plus.
- Customer Management
- Driving license
Education:
- Mechanical Engineering degree
- MBA is a plus.
Skills:
- Proficiency in English (both verbal & written).
- Strong analytical skills
- Ability to plan and lead meetings and negotiation skills.
- Proficient working knowledge of Excel, Power Point, and other Microsoft Office applications
Personality Attributes:
- Team player
- Initiative
- Energetic
- Confident
- Result-oriented
- Drive to success
- Highly flexible in working with multicultural organization
- Good internal communication skills
- Customer Service Oriented
- Readiness to travel throughout the kingdom on business
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Preferred:
- Knowledge of Daikin product range and market
- Experience working on Centrifugal/Air Cooled chillers and applied Products and systems.
- Experience in Aramco and Sabic Specs and product approval process.
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KPIs
- develop sales report with best reports quality
- develop new sales channels and customer list
- keep customers satisfied and engaged with Daikin Saudi as loyal customers
- Coordinate with KA/ BD / CS team in order to achieve the best results for company
- Help and contribute AMC & OMC with service (add to you contract) or separate
- promote and support Refrigeration business
- change some VRV projects to supply and install
- report to top management about any service failures with customers
- support marketing activities and customer engagement
- Geographic coverage and follow up leads from management
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Daikin Middle East & Africa FZE is a subsidiary of Daikin Industries Ltd. and the leading provider of heating, cooling, ventilation, air purification, and refrigeration technology. The company designs, manufactures and brings to market a broad portfolio of equipment, as well as tailor-made solutions for residential, commercial, and industrial purposes in Europe, Middle East, and Africa (EMEA). To date, Daikin EMEA has over 12 000 employees across more than 59 consolidated subsidiaries. It has 12 major manufacturing facilities based in Belgium, the Czech Republic, Germany, Italy, Spain, Turkey, Austria, and the UK. Our aim is to drive sustainable and effective solutions, sparking a good climate for the generations to come. And all this can only be achieved because of our People.
Good climate starts with people
Our employees are the beating heart of our company. At Daikin, you get to work in a positive environment backed by trust, creativity and continuous improvement. Together, we create our top-quality solutions by empowering talented teams. You will get plenty of opportunities to learn and grow. We are deeply committed to a diverse and inclusive workplace culture that reflects the communities we serve. Good climate starts with people.
